Frequently Asked Questions
- Choose your products and keep adding them to the cart.
- Then click on your cart icon and see your cart by clicking view cart or directly click on checkout to go on the checkout page.
- If you have already a fadstock account then click on Login or else you can fill every detail given below in your checkout page and automatically create an account.
- Then choose a payment method – Online or Cod.
- Pay online by various available payment options or verify your mobile number with OTP for Cod.
- Yay! your job is done.
Just press the cut icon placed beside the product name in your cart.
You can press the heart icon near the product name to add it to your wishlist.
Note: We don’t guarantee any product to remain in stock everytime or return to stock next time. So if you like just buy it.
You can ask us to cancel your order anytime you want. Just go to ‘My Account’ page and click on ‘Orders’ to see all your orders. Click ‘Cancel’ for the order you want to cancel. This will send your cancellation request to us and we will process it accordingly.
However, once the order is dispatched we cannot control the attempt of delivery. We request you to don’t accept the order in that case.
Please check our return policy to know the eligibility for returning the product – Return, Exchange & Refund Policy
Process to raise a return request –
- Log in to your fadstock account
- Click on Orders tab and search for your order, you want to return/exchange.
- Click on return button.
- Submit the return form and our executive will get in touch in you soon.
We have various payment options available to make your shopping experience smoother.
All Debit/Credit cards, various NetBanking, various wallets like Paytm, Mobikwik, Airtel Money, Ola money etc, PayLater and EMI payment mode accepted.
You can Login/Register for your fadstock account by going to My Account tab in the menu bar. For mobile menu bar, click on the three lines icon in the right top corner.
However, we automatically create your fadstock account on your first order.
Yes, we accept every popular payment method in India. Although COD payment option has a nominal charge of Rs.50 charged directly by the courier companies to carry your cash.
We personally recommend you to use digital payment options to save money and for a smoother purchase.
We usually dispatch your order in 1-2 day/s. Shipment may take 3-5 days depending upon your location. We will provide you a link and tracking Id after shipping your order, you can keep a track on it.
We try to keep everything simple but as humans we know we cannot be simple everytime. So we value your problem and promise to you that it will get adequate attention. Just let us know by any of these means and we will get in touch with you asap.
You can contact us by –
Filling Contact Form
Email at [email protected]